21.6%
more people reached the enquiry form when a mobile site got one tenth of a second faster
Measured across 30 million real sessions on 37 brands. The lead-generation sites in the study also saw bounce rates fall 8.3%.
A website for a handyman, built around the way people actually look for one: on a phone, in a hurry, comparing two or three.
What it looks like
Your name, your photos, your reviews and the areas you cover go in place of what you see here. The structure is the point: what somebody sees first, what they can tap, and how quickly they get to a number.
An illustration of the layout rather than a screenshot of a customer's site. The business shown is not a real one, when there is a real one to show, it goes here with their name on it.
Emergency plumbing is a different kind of website problem. Nobody browses. They search, they look at two or three results on a phone, and they ring whoever looks like they will actually answer.
Which means your site has about four seconds and one screen to do its job. Everything below that first screen matters far less than most web designers will tell you.
The problem
Four things, in this order. Most plumber websites get the order wrong.
What you get
Emergency, planned, and landlord work bring in completely different people. One page cannot speak to all three.
Speed, availability and a phone number. The highest-value page on the whole site and usually the worst-built one.
Considered purchase. Finance options, warranty terms, which brands you fit, and photos of tidy installations.
Recurring and predictable. A page explaining the legal obligation with a straightforward booking route gets repeat business every year.
If the answer is a new site
When the audit says the site is past fixing, or there is nothing there to fix. A price agreed before we start, and the whole thing in your name.
£250
One business, one kind of work, one area.
£500
Several services, or more than one area to be found in.
£39 per month
Keeping it fast, updated, and checked every month.
Not by itself, and anyone promising that is guessing. What it does is make sure that when someone finds you (search, recommendation, van, anything) they call instead of moving on. The Google Business Profile work matters more than the website for local search, and it is included.
Because word of mouth now means someone types your name into a phone before they ring. A site that loads fast and shows your reviews converts that recommendation. Nothing there and they hesitate.
Yes, and we will show you how on a call at the end. No ringing us to change a number.
Free, before anything else
Including whether ChatGPT and Google's AI answers can read your business, whether your emails are reaching people, and how fast the site really is on a phone, measured by Google rather than guessed at. No signup, and the results appear on the page.
Not our opinion
Everyone in this trade quotes statistics at you. These four are from people who published their method, and every one is a link, check them rather than taking our word for it.
21.6%
more people reached the enquiry form when a mobile site got one tenth of a second faster
Measured across 30 million real sessions on 37 brands. The lead-generation sites in the study also saw bounce rates fall 8.3%.
70%
more likely to visit a business whose Google profile is complete
Google's own figure. The same research puts customers at 2.7 times more likely to consider a business reputable when its profile is filled in.
47%
will not consider a business with fewer than 20 reviews
And 31% will only use one rated 4.5 stars or higher, nearly double the share a year earlier.
35%
of UK sole traders have no website at all
A government survey of UK businesses. Among all businesses the figure is 32%.
Two of these are surveys of businesses generally rather than of trades in East London specifically, which is why they are labelled with who ran them and when. Our own figures, from our own checks, are on the research pages.
Areas
Areas we cover. Each gets its own page once we have audited enough businesses of this trade there to say something true about it, which is a higher bar than most sites set for a location page.
Send us your website address, or your business name if you have not got one. We will look at it properly and tell you what we find. No charge and no pitch deck afterwards.